Fun168 Privacy Policy – Malaysian User Data Protection

1. Introduction

Fun168 is an online gaming platform operating in Malaysia that takes our responsibility for user data protection seriously. This Privacy Policy explains what information we collect, how it is used, who it may be shared with, and your rights as a user in relation to that information.

We comply with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). Every action we take regarding your data is based on legitimate operational necessity, your consent, or a legal obligation binding on us.

If you have any questions about how we handle your data, the fun168 support team is always ready to assist through the official channels available on the platform.

2. Information We Collect

Fun168 collects your personal information through several means, depending on how you interact with our platform. The main categories of data collected are as follows:

• Identity Information: Full name, date of birth, MyKad number, passport number, and other KYC information required for account verification.
• Contact Information: Email address, mobile number and residential address.
• Financial Information: Bank account number, bank name, digital wallet details, and deposit and withdrawal transaction records.
• Technical Information: IP address, device type, operating system, web browser, cookie data and platform access logs.
• Gaming Activity Information: Wagering records, game history, bonus usage, and activity patterns within the platform.
• Communication Information: Correspondence with the customer support team, including live chat transcripts and emails.

We only collect information that is strictly necessary for the stated purposes. You are not required to provide information beyond those requirements.

3. How We Use Your Information

All collected data is used responsibly and only for legitimate purposes. Below is a summary table for your reference:

We do not use your data for any purpose beyond those stated without first obtaining your consent.

4. Sharing Information with Third Parties

Fun168 does not sell or rent your personal data to any third party for marketing purposes. However, in certain situations, we may need to share your information with the following parties:

• Payment Service Providers: To process your financial transactions securely and efficiently.
• KYC Service Providers: To assist with legitimate identity verification processes required by the platform.
• Regulatory Authorities: When required by law or upon a valid official request from a competent authority.
• Technology Partners: Technical infrastructure providers that support platform operations, subject to strict confidentiality agreements.

Every third party we engage is bound by data protection agreements that require them to handle your information to the same security standards we uphold.

5. Data Security and Encryption

We use 256-bit SSL encryption technology to ensure that all data transmitted between your device and fun168's servers is secure and cannot be intercepted by unauthorised parties. This includes login information, financial data and any personal communications within the platform.

In addition, we enforce strict internal access controls, where only authorised staff may access user data, and only to the extent necessary to perform their duties. All access to user data is logged and continuously monitored.

While we have taken all reasonable precautions, no security system can be guaranteed 100% safe. Should any security incident involving your data occur, we will notify you within the timeframe required by law.

6. Use of Cookies

Fun168 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies help us recognise your device, remember your preferences and analyse usage patterns for ongoing improvements.

There are two types of cookies we use:

• Essential Cookies: Required for core platform functions such as login and game sessions. These cookies cannot be disabled.
• Analytical Cookies: Helps us understand how users interact with the platform for product improvement purposes. You may opt out of these cookies via your browser settings.

By continuing to use the fun168 platform, you agree to our use of essential cookies. For analytics cookies, you have the option to accept or decline.

7. Data Storage and Retention Period

Fun168 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Generally:

• Active account data is retained for the duration the account remains active and for at least five (5) years after account closure.
• Financial and transaction records are retained for seven (7) years to meet legal and financial regulatory requirements.
• Customer support communication logs are retained for three (3) years.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with our internal procedures.

8. Your Rights as a User

Under the Personal Data Protection Act 2010, you have the following rights regarding your personal data held by fun168:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to Withdraw Consent: You may withdraw consent for specific data use at any time, without affecting the validity of prior processing.
• Right to Object: You may object to the processing of your data for direct marketing purposes.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of these rights, please contact the fun168 customer support team through the available channels. We will process your request within a reasonable timeframe.

9. Cross-Border Data Transfers

In some cases, your personal data may be processed or stored on servers located outside Malaysia. When this occurs, fun168 ensures that such data transfers comply with applicable legal requirements and that an equivalent level of protection is maintained at the transfer destination.

We only transfer data to countries or parties that provide adequate data protection, or where appropriate contractual agreements have been put in place to safeguard your rights.

10. Links to Other Platforms

The fun168 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the fun168 platform. We are not responsible for the privacy practices of other websites and encourage you to read their respective privacy policies before providing any personal information to them.

11. Children

The fun168 platform is intended exclusively for users aged 18 and above. We do not knowingly collect any personal information from minors. Should we discover that a child's data has been collected without consent, we will take immediate steps to delete that information.

12. Changes to This Privacy Policy

Fun168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. Any significant changes will be communicated to you via your registered email or a prominent notice on our platform.

The latest update date is shown at the top of this document. Continued use of the platform following any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the fun168 customer support team via live chat or the official email listed at the bottom of this website. We are committed to responding within 3 business days.